About the Authors

Jeff Adams is a Certified Professional in Accessibility Core Competencies (CPACC) by the International Association of Accessibility Professionals (IAAP). As the Accessibility Operations Director for UsableNet, a company focused on making the digital world more accessible and usable, he consults with clients around the world about digital accessibility. In addition, Jeff’s a creative entrepreneur as an author and podcaster. You can learn more about his creative endeavors at JeffAdamsWrites.com and BigGayFictionPodcast.com.


Michele Lucchini is the Vice President of Delivery and Accessibility Operations for UsableNet and oversees the teams responsible for ensuring client’s success in their digital accessibility program. Michele’s background is rooted in software development first and moving to team and operation management later. Thanks to experience gathered in over two decades, Michele is an expert and helping companies, from the largest to the smallest, making their digital experiences accessible.